Ava Customer Support

Your cycle report gives you an overview of the basic characteristics of your past cycles.    More specifically, it includes information regarding your cyc...

For iOS - navigate to the “More” view and then tap cycle report.  For Android – open the main menu from the left side and then tap cycle report.  Add t...

Yes, the cycle report is available for all Ava Fertility users in the different modes: cycle tracking, trying to conceive, and pregnant.  Previous pregn...

Your History view consists of two different parts: “Cycle History” and “Parameter History”.  - Cycle History is an overview of your past cycles showing ...

Average values:  To display cycle length average values to you, Ava Fertility uses the median value.   For the rest of the parameters in which we display...

No, currently history is not available in pregnancy mode. In the parameter history view you can only find the charts of your first three pregnancy month...

Your data is always visible in the app for you to view.  Additionally, you can generate your personal cycle report in the Ava Fertility app and send it ...

The alarm feature is only available for Ava bracelet 2.0 or above:   iOS:  Visit the “My Ava Bracelet” view through the “More” menu  Android: Acce...

Newly created or edited alarms need to be transferred from the app to the bracelet. In case the communication between the bracelet and the app is not succes...